Best Ways to Track Customer Happiness

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Technology is amazing.  It enables us to talk to people around the world, have things instantly, and constantly know where our family members are.  With so many technology and social media outlets changing constantly, it can be difficult to keep up.  

It is so important to keep track of customer satisfaction, “Measuring the results of marketing investments enables marketers to make data-informed decisions about how to spend future dollars, and to base their spending decisions on what has and hasn’t led to new business.”

In order to track your customers’ happiness in the best way possible, here is a great look at what is working for marketing professionals, and what is not, when it comes to CRM tools.Image

http://blog.marketo.com/2014/01/why-single-touch-doesnt-make-sense.html?mkt_tok=3RkMMJWWfF9wsRogu6vKcO%2FhmjTEU5z16OwrX6Kygokz2EFye%2BLIHETpodcMScNlNrDYDBceEJhqyQJxPr3AKtEN0sx6RhjhDw%3D%3D

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